Eon Millennium User Manual Page 10

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eOn Voice
Processing System
Integration
Building on years of research and development, the eOn
Voice Processing System (eVPS) provides a single platform
for integrating voice, fax, and email messaging capabilities,
providing a scalable yet cost-effective messaging platform.
eVPS Capabilities Include:
Full Featured Voice Messaging
Auto Attendant
Fax Messaging and Fax Broadcast
Fax-On-Demand
Enhanced Integration with Millennium
TCP/IP Network Connectivity
VoiceClusters
Digital Networking
Centralized Voice Mail
Unified Messaging
The eVPS systems are scalable dependent upon user
requirements and are available in four models: Series 500,
Series 1000, Series 3000, Series 5000 (rack mountable).
The eVPS is optimized to work in conjunction with eOn’s
powerful Millennium platform featuring an extremely tight
integration and providing benefits not available with other
solutions including:
Message waiting counts reflected on the telephone’s
display
Calling party name and number for internal and
external callers (if available)
One-button call return and message response for
internal and external callers
Intelligent up-front paging allows the calling number to
be displayed on a pager
Caller hears the appropriate greeting – “away from
desk”, “on the phone”, and “not available” – based on
the state of the telephone (idle, busy, do-not-disturb)
Multiple message forwarding allows messages to be
forwarded to multiple recipients and distribution lists
Access message feature, indicating that a mailbox was
accessed but no message was left
Visual call screening with Unified Messaging allows the
user to control incoming calls with options to accept
the call, reject the call (route the call to voice mail), or
transfer the call to another party
In addition to these sophisticated voice processing features,
the eVPS also provides a robust Unified Messaging option.
The Unified Messaging module provides users the ability
to access and manage all of their voice, fax, and email
messages together from a single, highly intuitive interface:
the Graphical User Interface (GUI) of the Microsoft®
Outlook® “Inbox”.
The Millennium 8-slot cabinets rack
mounted with an eVPS Series 5000.
Unified Messaging
Millennium and eVPS
enhanced integration
provides calling party
name and number with
each voice and fax
message.
Also, Visual Call
Screening gives you
control over incoming
calls.
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