Eon Millennium User Manual

Millennium®DigitalCommunicationsPlatformFeatures and specifications subject to change without notice©2001-2002 eOn Communications Corporation 100-0001

eOn VoiceProcessing SystemIntegrationBuilding on years of research and development, the eOnVoice Processing System (eVPS) provides a single platformfo

InternationalCommunicationsWhen you purchase telecommunications equipment today,you want the assurance that it will meet the universal accessibility,

Management andAdministrationSimple system management and administration as well asthe ability to manage and account for costs by each stationuser cont

System ArchitectureThe Millennium is a modular, multi-shelf system combininginnovative hardware design with the flexibility of easily configurable sof

The Millennium is built upon two types of cards – controland interface. The control cards consist of the SystemController, Common Services Card in sin

• Analog Line CardThe Analog Line Card (ALC) supports up to 16 circuits. A baby board mounted on each circuit determineswhether the circuit supports a

Desktop SolutionsAs your company’s communications gateway to the world,the telephone is a critical component of business operationsand should offer th

Flexible Menu OptionseOn’s digital telephone menu options take flexibility to thedesktop by allowing users to query and customize theirown phones. Opt

TheMillenniumSolutionThe Millennium Digital Communications Platform encompasses voice, data, wireless, and CTI into a telephonyserver that can be prec

Millennium Digital Communications Platform 1Call Routing and Coverage 2Networking and Remote Fiber Equipment 3CTI Capabilities 5Automatic Call Distrib

Millennium Digital Communications Platform 1Call Routing and Coverage 2Networking and Remote Fiber Equipment 3CTI Capabilities 5Automatic Call Distrib

Millennium®DigitalCommunicationsPlatformFeatures and specifications subject to change without notice©2001-2003 eOn Communications Corporation 100-0001

Millennium®DigitalCommunicationsPlatformA communications system is the first point of contact between you and your customers, suppliers, and investors

22Call Coverageand RoutingUsing the Millennium’s advanced call routing technologies, employees, customers and suppliers cancommunicate in a variety of

Networking andRemote FiberEquipmentMillennium Networking SolutionsBy optimizing the inherent flexibility of the system’s features,the Millennium offer

ISDN NetworkingMillennium supports advanced networking through mostISDN Primary Rate protocol interfaces. With this capability,the Millennium system b

CTICapabilitiesAs business transactions are still taking place over thetelephone, computer telephony integration (CTI) canoffer many benefits to compa

Automatic CallDistributionAutomatic Call Distribution (ACD) is an effective tool bothfor handling a high volume of calls and managing call center oper

Millennium Real Time ACDThe powerful ACD capabilities on theMillennium, coupled with the optionalMillennium Real Time ACD software package, enable the